Every laid wig is crafted using carefully selected 100% raw human hair, chosen for its softness, longevity and natural movement.

Each unit is designed with maximum fullness, HD lace for a seamless finish. 

We carefully source the best hair for each collection, meaning the hair origin may vary between drops to ensure every laid wig meets our luxury standards.

Yes. We use HD invisible lace with bleached knots so it melts into the hairline for that soft, natural finish.

No. The Main Character arrives pre-coloured ash blonde and ready to wear — no salon day required.

Measure your head circumference and match it to our size guide (S–XXL). When in doubt, message us and we’ll help you lock it in.

We recommend:

Washing your wig with a sulphate free shampoo and moisturising conditioner as needed.

Always using a heat protectant before styling with hot tools.

Brushing gently from the ends upwards to minimise shedding.

Storing your wig on a mannequin head or in the laid storage bag when not in use.

Laid wigs can last up to 5 years+ with proper care and maintenance.

All laid wigs are made to order during each pre-order drop. Once the pre-order window closes, please allow up to 14 working days for us to process and prepare your unit.

UK Orders

Once your order is ready, it will be shipped via DHL OR DPD Next Day Tracked Delivery.

International Orders

Once your order is ready, it will be shipped via Express Tracked Delivery, with delivery taking up to 5 working days, depending on your destination.

At Laid, every wig undergoes a detailed quality inspection and is photographed before dispatch to ensure it meets our standards.

Due to the nature of our products, we can only accept returns if the following conditions are met:

* Returns must be requested within 14 days of receiving your order.

* The wig must be unworn and unaltered.

* The lace must not have been cut.

* The hair must not have been washed, coloured, styled, or chemically treated.

* All original packaging, tags, and accessories must be included.

Unfortunately, we cannot accept returns for:

* Wigs with the lace cut or customised.

* Wigs that have been worn beyond trying them on for fit.

* Altered or personalised wigs.

* Sale or clearance items.

Cancellations

As all laid wigs are made to order during our pre order drops, cancellations are only accepted within 24 hours of purchase, provided production has not already begun.

Faulty or Incorrect Items

If you receive a faulty or incorrect item, please contact us within 48 hours of delivery with photographs so we can arrange a replacement, repair, or refund where appropriate.

Return Shipping

Customers are responsible for return postage costs unless the item is faulty or we have sent the wrong product. Original shipping costs are non refundable unless the return is due to an error on our part.

International Orders

Customs duties and import taxes are the responsibility of the customer. If an international order is refused or returned due to unpaid customs charges, only the cost of the product will be refunded. Shipping costs are non-refundable.